Roster Support
We're here to help. Find answers or reach out directly.
Contact Us
Have a question, found a bug, or need help with your account?
Send us an email and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I add a vendor to my Roster?
Search for a vendor using the Discover tab, open their profile page, and tap the + (add-circle) button in the top-right corner. The vendor will appear in your Roster immediately.
How do I invite friends to Roster?
Open the menu (top-right on the Home screen) and tap Invite a Friend. You can share your personal invite link or code via any messaging app.
What is a Community Note?
Community Notes are short reviews left by Roster users about a vendor — you can rate a vendor as Positive, Neutral, or Negative and add a comment. Each user can leave one note per vendor.
How do I report inappropriate content?
On any vendor profile page, scroll to the bottom and tap Report this vendor. You can also report individual community notes or ratings directly from the item's menu. All reports are reviewed by our team.
How do I delete my account?
To request account deletion, please email us at rosterappofficial@gmail.com with the subject line "Delete My Account." We will permanently remove your account and associated data within 30 days.
I forgot my password. How do I reset it?
On the login screen, tap Forgot Password? and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if it doesn't arrive.
Is Roster available on Android?
Roster is currently available on iOS. Android support is on our roadmap — stay tuned for updates.
Response Times
We typically respond to support emails within 1–2 business days. For urgent issues, please include "URGENT" in your subject line.